Going on vacation offers good sensations, but it also requires a certain effort in terms of organization. So you do not run into unwanted surprises, take a look at the most important information we have collected for you.
Cancellation policies in the event of Covid-19
- Should a travel notice for South Tyrol be issued, it is possible to cancel the reservation free of charge up to 7 days before arrival and obtain a refund of the deposit. From 6 to 1 days before arrival, however, a voucher of the same amount as the deposit paid is given or travel dates can be changed free of charge.
- In the event of a verified and mandatory quarantine upon return, it is possible to change the dates of the reservation at no additional cost or request a voucher of the same amount as the deposit paid.
- In case of official closure of the hotel or the regional borders, it is possible to cancel the trip at any time without charge and with refund of the deposit.